Minigru Policies

Processing Time & Shipping: This shop is a one woman show! All orders are packed and dispatched by me so please allow 5-7 business days to be processed. 

Returns & Exchanges: ALL SALES FINAL! Please thoroughly read the dimensions and care instructions before purchasing an item. 

HANDMADE: These Items are Hand made, therefore may have small imperfections like an uneven stitch which make them unique. Please look through photos

THRIFTED: Thank you for giving these items a second life! With that being said, used items may have small flaws. More noticeable flaws will be noted in description along with photos! Secondhand items are not perfect but sometimes that brings them character :) If one of these pieces has a flaw that you would like fixed you can send me an email with your concern & send back to me and I'll try my best for a small fee if I think it's possible!

Lost or Stolen Packages: Minigru studios is not responsible for lost or stolen packages. Please reach out to the shipping provider to open a claim. 

International Shipping: minigru studios is not responsible for any import taxes or duties that may occur on international orders

Repairs: At this time I am more than happy to mend or repair a Minigru Studios item and can be contacted at minigru.studios@gmail.com